If an Intimate Device Feels Uncomfortable, Stop and Check
You expected to relax, but something pinches, hurts or simply feels wrong. It can be tempting to keep going because you have just bought the product. Discomfort is a reason to stop, not a challenge to overcome.
Pause before trying again
Switch off and remove the device as the instructions direct. Check the guidance on fit, use and warnings. Do not add pressure, extend the session or change parts in an attempt to force a better experience.
Know who to ask
Customer support can explain the product's instructions. A clinician can advise about pain, injury or suitability for your health. Seek medical advice for persistent discomfort, and urgent care for severe pain or an injury. Do not resume use until the concern is understood.